Can’t say I think they got a raw deal. Check out what they tried to get away with:
Pepper filed a separate suit alleging the collection agency and law firm had violated the state Unfair Trade Practices Act (UTPA) by not giving her proper notice of the lawsuit. She charged that they sent papers to a nonexistent address, misrepresented to the court that she was competent [when she was in fact mentally disabled – JL], and tried to get a default judgment against her without notifying her counsel, Alaska Legal Services.
Source: Law.com - First Amendment No Shield for Debt Collectors Gone Bad, Court Says